Shipping policy

 

Last updated: September 2026

Sovelor offers free standard shipping to customers throughout the United States. This Shipping Policy explains where we ship and how we estimate delivery times.

Where We Ship

We ship to all 50 U.S. states, including Alaska and Hawaii, as well as U.S. territories and P.O. Boxes.

We do not charge a standard shipping fee for eligible destinations within the United States that we serve.

Shipping Cost

Standard shipping is free. We do not charge standard shipping or handling fees.

Order Cutoff and Business Days

Our daily order cutoff time is 5:00 PM Eastern Time, Monday through Friday.

Orders placed after 5:00 PM Eastern Time will begin processing on the next business day. Orders placed on Saturday or Sunday will begin processing on the following business day.

For the delivery estimates in this policy, business days are Monday through Friday. Saturdays and Sundays are not counted.

Estimated Delivery Time

Stage	Estimated Time
Order handling	1–3 business days
Transit after shipment	7–9 business days
Total estimated delivery	8–12 business days

Order handling is the time needed to prepare an order before it is shipped. Transit time begins after the order has been shipped to the carrier.

The total estimated delivery time includes both order handling and transit.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, or other circumstances outside our control.

Questions About Your Shipment

If you have a question about your order or its delivery, please contact Sovelor through the chatbot at www.sovelor.store, our preferred contact method.

You can also contact us by email at support@sovelor.store or by phone at +1 (856) 658-0735.

Please include your order number when contacting us about an order.

Customer Service Hours: Monday–Friday: 8:00 AM–5:00 PM Eastern Time
Saturday–Sunday: Closed

Business Address: 437 D St, Apt 5C Boston, MA 02210 United States