Payment Policy
Last updated: September 2026
This Payment Policy explains the payment methods available for orders placed at www.sovelor.store.
Accepted Payment Methods
Sovelor accepts the following payment methods at checkout:
- ACH Direct Debit
- Amazon Pay
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- USD Coin (USDC)
- Visa
Select an available payment method during checkout and follow the instructions provided for that payment method.
Order Total and Payment Confirmation
Your order total will be displayed at checkout before you place your order. Please review your items, shipping information, and total carefully before submitting your payment.
Standard shipping is free for the U.S. destinations we serve.
An order can be processed after payment has been successfully authorized or confirmed. If your payment is declined or cannot be completed, please verify the information you entered, try another available payment method, or contact your payment provider.
Payment Security
Payments are completed through the payment options available through our website checkout. Please enter payment information only through the checkout process.
Sovelor will not ask you to send a full card number, security code, password, or other sensitive payment information by email, phone, or chat.
Refunds
If your order qualifies for a refund under our Return & Refund Policy, Sovelor will process the eligible refund within 10 business days after we receive the returned item.
The time required for the refunded funds to appear in your account may vary depending on the payment method and payment provider.
Please review our Return & Refund Policy for applicable return requirements and instructions.
Payment Questions
If you have a question about a Sovelor order or payment, please contact us through the chatbot at www.sovelor.store, our preferred contact method.
You can also contact us by email at support@sovelor.store or by phone at +1 (856) 658-0735.
Customer Service Hours:
Monday–Friday: 8:00 AM–5:00 PM Eastern Time
Saturday–Sunday: Closed
Business Address: 437 D St, Apt 5C Boston, MA 02210 United States